Terms of Service
The plain agreement between you and Natural Product when you browse or order from this website.
Using this website
This website is operated by Natural Product. By browsing or placing an order you accept these terms.
Product descriptions, herb profiles and encyclopedia entries are educational. They are not medical advice.
Order acceptance
Placing an order is an offer to buy, not a confirmed sale. An order is accepted only when we dispatch it.
We may decline or cancel an order if the item is out of stock, the address or pincode is not serviceable, the price was listed in error, or the order looks fraudulent.
Prices are in Indian Rupees (₹) and may change without notice. The price shown when we confirm your order is the price you pay.
Cash on Delivery verification protocol
Every COD order may be verified by a phone call or WhatsApp message before dispatch.
If we cannot reach you on the number provided after two attempts, the order is held and then cancelled.
Pay the exact amount shown on the parcel label to the courier. Never pay any amount that differs from your order total.
Refusing delivery repeatedly, or providing a false address or number, may result in COD being disabled for that number.
Returns, cancellations and liability
Cancellation is possible while the order status is still New. Returns follow our damage-only Shipping & Returns Policy.
Our liability for any order is limited to the amount you paid for that order.
Reseller notice
Natural Product operates as an independent reseller of authentic herbal and wellness products from verified Indian suppliers. All trademarks and brand names belong to their respective owners.
Looking for something else? See all policies.